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Shipping & Returns

In line with our return situation

1. The product quality problems (requires customer photographs confirm) or actual receipt of products and location description obvious inconsistencies

A. goods have obvious quality issues;

B. gifts, jewelry, and other quality problems;

C. actually received the products and website description of obvious inconsistency;

2. Goods no quality problems, some aspect of customer goods (such as color, style, material, size) are not met, does not affect the secondary sales, you can return. In this case, be borne by the customer the return shipping.

In these cases, we have the right to refuse the customer's return requirements

A. Return period return exceeds requirements;

B. returns were incomplete or damaged;

C. The customer shipping documents are missing or incomplete;

D. Our products are not given;

Return Notes or related broadcast:

A. packaging or packaging, and other activities (for example: increasing the purchase, the combined product) If the primary commodity tied the Premier must return, to return with gifts. Returned goods need to keep intact, such as gifts or other items can not be returned, in accordance with the original sales online drag from the grant;

B. If the goods are tags you can not easily cut or damaged tag, the tag is cut or damaged, it will directly affect the return services;

C. in line with our commitment to return a standard product, return ordinary courier;

D. has paid return shipping orders, in addition to our reason or quality problem not refund shipping;

E. not accept the surface, to pay the shipping way return the goods;

F. coupon payments and other non-cash gifts in return is not refundable (apart from the quality of the goods);

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